Shipments and returns
Your pack shipment
Packages are generally dispatched within 3 days after receipt of payment and are shipped via Polish Post or door-to-door carrier (depending on the destination country), both with tracking.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Unless customized product you may return the delivery and we will return the cost of products returned within 5 days from receiving the parcel back. The address to return the parcel is:
ul. Klasztorna 27/8